![]() ![]() Knowledgeable of general information regarding facilities, and amenities skilled in both casino and hotel computer systems.High school diploma or equivalent experience preferred.Always is available to assist with other duties when required to do so, or as directed by the supervisor.Always visible and available to listen to guests concerns and quickly attempts to remedy the situation.Greeting daily Line Runs and Charters while providing Family Style Customer Service.Analyzes computer information as it pertains to the structure of the Caesars Rewards Club.Provides Family Style Service at all times.Regular attendance for scheduled work required.Has view only access to E-Promo account information.Assists with the resolution of player complaints and problems. ![]() Responsible for direct mail inquires to include updating customer account information, but not changing player rating information.Interacts with all casino related departments.Responsible for maintaining daily procedures regarding Caesars Rewards members and functions, which includes discerning appropriate ID, filing, record keeping and computer coding of applications. ![]()
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